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Who Me Too'd this topic

No errror message when paying

Hi

 

Today I attempted to buy Preimum. I entered my CC details and nothing happened. The form reset. No error message or accepted or anything. I did it a second time, thinking maybe I didn't enter my CSV number (? that 3 didget number on the back of a CC) but I did everything correctly and still the page just refreshed itself, cleared the CC detials, and did not show an error message or confirm my account subscription or anything.

 

I don't want to be charged twice, but I still haven't got the subscription.

 

Can someone please look into this ASAP!

Who Me Too'd this topic