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Who Me Too'd this topic

Cannot Create Device Password

So I'm going through the process of trying to log in to spotify on my new android phone.

 

I can lot in with spotify, but am permanently 'offline', and evidently need to sign in with my device password.

 

I go through the process of requesting a device password through my account online. I click on the link in the email sent to me, enter my password once, confirm my password, then click on "Set Device Password". Two seconds later I get told "There was a problem setting your password". 

 

I've tried this repeatedly, but there's no more detail as to what this "Problem" is...a little frustrating.

 

Anyone have a solution?

Who Me Too'd this topic