Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

Old account conntected to facebook

I have an old account that i created with spotify that used my facebook and since then i've created a new profile thats premium and not connected to my facebook. My problem is that i'm unable to connect my new account to facebook because it keeps saying i'm already connected with a different spotify account (my old one) i don't have the option of disconnecting my old account from facebook under 'edit>preferences' and it wont work when i try to remove the app from my facebook either. Someone please help this is so frustrating! i would like to delete my old account anyway since its useless but that process is long and complicated as well 😞

Who Me Too'd this topic