Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
=== START OF TEMPLATE ===
Brief description of the issue:
LG Sound Bar LAS855M (360W) LG Music Flow doesn't show up in the list of Devices. Same problem in my Nexus 9, LG V10, and Spotify 1.0.28.87.g8f9312a4 on my PC.
I checked Chromecast and LG Music Flow Player apps, the soundbar is connected and available. In fact, I can use LG Music Flow Player app and stream music.
Is LG Sound Bar LAS855M (360W) LG Music Flow supported? In https://support.spotify.com/dk/using_spotify/play_on_stereo_tv_car/lg/, only Sound Bar (320W) LG Music Flow is mentioned.
Steps to reproduce the issue:
I tried reinstall Spotify on my Nexus 9. It doesn't work either.
Your device and operating system (e.g. Samsung Galaxy 4, 5.1.1)
Nexus 9, Android 6.0.1
LG V10, Android 5.1.1
Windows 7
Type of Spotify account you have (Free/ Premium):
Premium
The app version of Spotify you’re using: Any screenshots, if they can help to explain your issue:
In PC, 1.0.28.87.g8f9312a4
In Nexus 9 and LG V10, 5.2.0.885