Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

I cant subscribe to spotify family!

Hi there, i live in Brazil and i was using spotify family, today spotify announced the new spotify family plan wich is way cheaper so i wanted to change to it, when i tried at first i received a message saying that i cant make that change. So i just canceled my plan and now im trying to subscribe to this new family plan again. When i try to subscribe i go to a page saying that javascript is disabled "Você precisa ativar o Javascript para continuar no processo de compra." (portuguese). I already tried in my linux notebook and in my windows computer and i checked that javascript is active. (im using chrome) All that i can think is that the system doesnt let me subscribe because i canceled my old plan five minutes ago. Well, solve this guys. I'm waiting for an answer.

Who Me Too'd this topic