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Who Me Too'd this topic

Premium confusion

Hi all, I signed up for Spotify Premium for £0.99 and then accidentally upgraded to Spotify family - it was a mistake and I tried to go back but now apparently I can't until July, when the Premium subscription will end. I've tried to cancel and restart the subscription but it now seems like I'm not eligible for the Premium Offer - I'm SO CONFUSED. Can anyone help?

 

Thanks!

 

L

Who Me Too'd this topic