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Unable to add spotify as a sonos service

I had to reset my sonos controller (Connect), which dropped all my music services.  When I tried to add spotify back, I get this message (after a brief search):

"unable to load service description, please try again"

 

There are 4 spotify services listed for sonos and all respond with the same error.  I have tried re-installing sonos on my android phone.  The spotify app works fine on my phone.

 

Is this a sonos problem or spotify problem?

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