I normally never write complains or on any forums but I am very dissapointed in the Spotify Connect and I got used  (till now) to good products from Spotify. I read about all these problems with various receivers (not only Denon I have mentioned in the title) and here I hope my new model should be fine... Of course... I was too fast thinking that problem reported by so many users was properly addressed.

I have tried many various suggestions and so called by Spotify moderators 'Solutions' but it does not work... Currently the only way for me to listen music from Spotify on my receiver, is via AirPlay on my IPad.

Some technical details:
- I have DENON-AVR-X2300W and Spotify Premium acount.

- Denon connected via Ethernet (through a switch).

- network report on Denon says there are no problems

- Sometimes Spotify Connects to the Denon (green bar in the bottom) and it says it plays but there is no sound via receiver and control does not work properly or at all 

- Yes, I did try directly connecting to a router but I had exactly the same problems.

- Yes, I also tried via WiFi with receiver standing next to a router and here as well was not working properly. 

- All other online services from Denon are working properly (Internet Radio, Youtube sound streaming etc)

The only thing that is not fine is Spotify (or Spotify Connect).

One of the websites/topics suggested that if you have special characters in your user name Spotify Connect will not work properly. In my user name there is a '_' does it mean I am doomed to switch to some other music sources? If that is indeed an issue could you please let me know how to change my user name (and I am not talking about the forum one). If I follow suggestions from that website Suport Service should contact me on that matter, is that true?

Would be an amazing Xmas gift if you guys manage to solve OUR annoying ISSUE... or at least let me know if there are any plans to pick it up. 

Cheers