Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

App crashes when skipping songs

When I am listening to a playlist on the Spotify app I frequently encounter crashes when I am skipping through a lot of tracks, the entire app will suddenly just lock up completely, I can't do anything within the app and Android doesn't throw up the old "Spotify isn't responding" popup but the music service seems to keep running since the music continues to play, if I try closing the app via the multitasking task manager the app does indeed close but the service continues to run and music keeps playing. Attempting to reopen the app doesn't work, I end up having to go into the application manager and forcefully kill app and all its services then reopen it.
I am using a Samsung Galaxy S6 Edge running Android 6.0.1 and using app version 7.1.0.1025 armV7
This has only started happening since the latest update
Any suggestions?
Thanks
Who Me Too'd this topic