Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
No matter if you turn on "premium" sound for Spotify, the app for Windows 10 sound quality is terrible. There is no change if you toggle the sound quality, never was. This is still an issue that is convenently overlooked and shrugged off by Spotify. The app for Windows 10 is noticibly poorer quality, sounding muffled. The webplayer sound crisp and the Bass is deeper. Can I get a Spotify employee to shug me off? I'm sure they will have no answer and of course nothing will be done as this has been a problem for YEARS. BTW Spotify. C R A P is not a swear word.