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Who Me Too'd this topic

I am premium but account shows free in browser UI

I have been premium for long time and when logging in on a mobile device this is what is states in the account. I also manage and pay for the family spotify.

Now I need to change a credit card and my accouint says I am free and happily tries to offer me premium even if I see all receipts etc. in my account. Logged on and off many times with no help.

Who Me Too'd this topic