Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
What is the correct way of using Spotify on Amazon Echo?
Ich connected my (premium) spotify account to my Echo, which works quite good as long as I'm at home. But everytime I'm on the road listening to Spotify via Android-App and bluetooth and my girlfriend starts spotify on my Echo at home, my phone stops playing. If I press play again, the echo stops playing the song, my girlfriend listened to on the echo. That's pretty annoying. Do I really need a third account just for my Echo. If I buy a second echo, will I need a fourth account? I really like spotify, but Amazon Music seems quite attractive at the moment.