Hello,

There seems to be a major ongoing problem when choosing "Shuffle Play" from any Artist's Page. We've been testing this out for the last year, and we've noticed that this problem occurs for EVERY ARTIST that has more than 2 albums!

The problem is this:

Spotify DOESN'T always play all of the artist's songs when you press on the big green "Shuffle Play" button on the Artist's Page! Spotify only plays SOME of the artist's songs!

We have noticed this problem with EVERY ARTIST that has more than 2 albums in the system, but here is just a tiny example of the problem in action:

This is the artist's page for "The Head And The Heart":
https://open.spotify.com/artist/0n94vC3S9c3mb2HyNAOcjg

But if you click on "Shuffle Play", it only plays SOME of their songs. We have noticed that it only plays approximately 75% of their songs, but completely ignores about 25% of their songs altogether.

For example, it doesn't play this song as part of Shuffle Play, but it also ignores about 15 other songs as well:
https://open.spotify.com/track/4chYeRxjamUchrtyBnLk0v

This problam has been going on for at least a year with ALL ARTISTS, not just a few artists. Why is this happening? Are you guys purposely omitting songs from the "Shuffle Play" functionality for some sort of contractual reasons with the music studios? Or is this just a terrible bug in your programming code?

Can you please explain why you guys are doing this, and if it will ever be fixed?

Again, we have noticed this problem with EVERY ARTIST on Spotify that has more than 2 albums. The "Shuffle Play" will only play about 75% of the artist's songs.

We've seen this with ALL of our favorite artists: Leonard Cohen, Belle and Sebastian, The Killers, etc. etc. 

If you are not doing this purposely, then can you please fix this problem? If you are doing it purposely, can you please explain why you guys are doing this?

Thank you!