Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
When resizing on displays of different resolutions and/or aspect ratios, the Windows 10 Desktop Application version 1.0.56.451.gb2f539fc has issues rendering on a different display: specifically maintaining original aspect ratio and resolution.
What I have done: I have 2 displays of 1920x1080 and 3840x2160, when Spotify opens on the 1920x1080 display, moved to the 3840x2160 display, then maximized, the application only renders up to 1920x1080 pixels, but is still interactable as if it were 3840x2160. See "spotify_resize_big.png". EDIT: Bottom Screenshot
The issue also occurs if the monitor is at a lower resolution and different aspect ratio: the application will only render up to the original aspect ratio based on the new resolution (not rendering the portion of the screen that is larger than the original aspect ratio). See "aspect_ratio_bug.png" EDIT: Top Screenshot