Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
OS: Android ver 6.0.1
Spotify: 8.4.31.723 armV7
Issue:
When I am on Wifi everything works fine, but as soon as I try listen over 3/4G spotify claims "No internet connection". I can not even reach the domain "spotify.com" from the phone in a web-browser. All other Apps works like they should.
Settings in the App:
Offline mode is set to "off" (greyed out)
Download using cellular is set to "on" (green)
I have tried switch the settings back and forth with no change.
I have restarted the device.
I have reinstalled the App (Clearing Cache, App-data)
Solved! Go to Solution.