Description

When I add a new playlist on my computer spotify, the playlist does not add on my mobile spotify.

I can add playlists on my mobile spotify but they will also not sync to my computer.

If I "star" a song on my computer, that song will instantly show up in my "starred" playlist on my mobile

 

 

 

What are the steps you took to get to the error/issue?

Open Spotify on Computer

Add new playlist

Open Spotify on Android

New playlist does not show up.

Restart spotify on computer and android

Playlist does not show up.

Uninstall spotify and all associated files per "Android HELP" thread

Turn off phone

Turn on phone

Reinstall spotify

Open spotify on Android

New playlist does not show up

 

 

On computer, 'star' a song

look on android spotify, starred song shows up instantly on 'starred' playlist

am able to download that starred song

 

What I expected to happen

When I added a new the playlist on the computer, I expected it to update on my android as well.

 

Did you restart your device when troubleshooting in section B?

yes

 

Did you read the connection troubleshooting tips?

yes

 

Your device

Galaxy Nexus

 

Device’s Operating System

 Ice Cream Sandwich,

 

What type of account do you have?

premium 

 

Space left on your device

28.13 GB

 

Space left on your SD card (if applicable)

NA

 

Space left on your External SD card (if applicable)

NA

 

Is your device rooted?

yes

 

Are you using a custom ROM, if so which one, exactly?

AOKP

 

Did you set your external SD card as storage location?

no

 

Did you manually install an older version before installing the latest version from the Play Store?

initially used as trial then upgraded to premium

 

Do you have the same issue when switching between WiFi/Mobile Data (If applicable)?

yes

 

If you said "No", when does the issue not occur?

all times

 

My mobile Spotify version

0.6.0.20

 

My desktop Spotify version (if applicable)

0.9.0.133

 

My mobile provider and country

verizon

 

My username

hobobill

 

Do you have a Spotify (non-Facebook) login?

no

 

Are you logging in with Facebook or with your Spotify login details?

facebook

 

Do you have any screenshots you can attach to more clearly explain your issue?

Screnshot of playlists on computer

 

screenshot of playlists on android

 

Playlists stopped being in sync after "Avi Buffalo" playlist