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Who Me Too'd this topic

Old Facebook email address still showing up on Spotify account

Hi, I recently changed my facebook email address because the old email address is one I can no longer access (a student email). In my spotify account, it is still showing the old email address. I have cleared my internet history and passwords, logged out, restarted my computer, etc. Nothing has worked. 

 

My family got Premium and the invitation was mistakenly sent to my old (deleted) email address. So I am just trying to get my account updated and hopefully we can add me to the family account. I appreciate any help on this! Thanks!

Who Me Too'd this topic