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Downloaded music is not available offline

For some reason when I try and play music that is supposed to have downloaded, it is not available offline. It should play music stored on the SD card.. but it has not been the case for me. Anyone know why?  Also, how do I separate interaction between my computer and Android phone?  When I am using Spotify on my computer it affects what my wife is trying to listen to on her phone and vice versa. How do we keep the functions isolated to each device? Is this even possible on Spotify? It was never an issue on Groove Music. Any answers would be appreciated.  

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