Downloaded music is not available offline

[crixus1]

For some reason when I try and play music that is supposed to have downloaded, it is not available offline. It should play music stored on the SD card.. but it has not been the case for me. Anyone know why?  Also, how do I separate interaction between my computer and Android phone?  When I am using Spotify on my computer it affects what my wife is trying to listen to on her phone and vice versa. How do we keep the functions isolated to each device? Is this even possible on Spotify? It was never an issue on Groove Music. Any answers would be appreciated.  

[diegomatallanae]

Try to change the storage option to "Device Storage" instead "SD card" maybe is a problem with your SD Card.

If you and your wife are using the same account, then you can't separate the interaction, the best solution to that is buying "Premium for family" subscription, it costs like $15 and it divides to the number of accounts you link to it.

Hope it helps!

[elfranchu]

https://community.spotify.com/t5/Ongoing-Issues/Samsung-Galaxy-S7-S7-Edge-w-SD-Card-Offline-Tracks-D...

Solution: Spotify 5.2.0.885

https://community.spotify.com/t5/Ongoing-Issues/Samsung-Galaxy-S7-S7-Edge-w-SD-Card-Offline-Tracks-D...

Temporary solution: move Spotify to SD

https://youtu.be/PfN0S2RiOS4

Spotify can't start until SD decryption