Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

Spotify Connect randomly pausing on Yamaha RX-V483 AV Receiver

Hi,

 

For the last few days Spotify connect has started randomly pausing when playing on my Yamaha RX-V483 AV receiver. Firrmware version 1.28 and using Spotify connect from OS X, app version 1.0.77.338.g758ebd78 or iOS 8.4.51.696.

 

Playback on the app itself is fine. The Yamaha unit has a wired LAN connection, and I can observe from the traffic monitor on my router that it just stops streaming audio at random. It has been flawless forever until ~3 May.

 

On twitter @spotifycares advised me to try logging out and in of all devices, and they also 'reset my offline cache' which didn't help.

 

Others on twitter seem to be having similar issues, e.g: https://twitter.com/hydroxyde/status/992415130511118337

https://twitter.com/SpotifyCares/status/992696323064418305

 

The latest response from @spotifycares is that my amplifier 'no longer supports spotify connect'. It's a bit ridiculous if this is the case. I've received no notice from Spotify or Yamaha.

 

I'd be interested in hearing from other who are experiencing similar problems.

This needs taking up with Spotify/Yamaha if support has been silently dropped!

Who Me Too'd this topic