Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

Downloaded songs won't play after reinstalling Spotify

Plan

Premium

Country

 Israel

Device

Xiaomi Redmi Note 4X

Operating System

Android Nougat

 

My Question or Issue

 

I have an offline library of about 2000 songs, which take about 20 GB off my SD card, since most of the time I don't have access to the internet.

My Spotify bugged and crashed every time I opened it so I reinstalled it. After logging in I found out I can't play any of my downloaded songs. They are all still on the SD card, I checked, and I changed the default storage settings to SD card and restarted the app, but it didn't help. I realize that Spotify encrypts the songs but it's the same device and the same account. Any way It can be fixed?

Who Me Too'd this topic