Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

Skips multiple songs, then stops music altogether. (Web Player)

Plan

Free

Country

United States

Device

Linux

Operating System

Ubuntu (Chrome 58.0)

 

My Question or Issue

I logged into my webplayer and was surprised when I attempted to play a song from my library on shuffle. It skipped two songs on my queue and played ten seconds of the new song until it stopped completely. I tried it on a playlist and without shuffle mode; same issue (only it skipped more songs instead).

 

The problem is still occuring on my computer. I logged out and back in, changed a few settings, then cleared some cookies and logged out of my Spotify mobile app (because I suspected it was my phone that had something to do with it), but the web player won't play anything. I also tried it on Firefox, but to no avail.

Who Me Too'd this topic