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Who Me Too'd this topic

Display device disconnected when Webplayer is opened or refreshed

Plan

Premium

 

 

Operating System

Windows 10

 

My Question or Issue

When I open the web player using google chrome my display device disconnects. It is triggered by opening page, refreshing page, changing submenu (like open an album) and by starting the player.

When I change my window or browser tab to a different tab display device is reconnected. Turning off Hardware acceleration in google chrome did not help.

 

First experienced this issue on friday, 21st of September. Did anyone else experience this problem? 

Who Me Too'd this topic