Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Every time I log on and stay on the spotify app it crashes about 10 seconds into the song, if I play it in the background it works absolutely fine and it's working completely normal on my iPad which hasn't had the new update. I've tried everything I can think of. It just doesn't seem to want to work. Has anybody else got this problem and if you do have you found a way to fix it? Currently using the Samsung Note 8 😔