Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Free
Country
USA
Device
Google Chrome
Operating System
Windows 10
My Question or Issue
This morning I was listening to some songs when all of the sudden I could no longer play songs on my web player. I try to spam click the play button of a song on a play list, only for it to be ineffective. I have tried to remove cookies and cache, I downloaded the desktop app but it is too cluttered and buggy for me to use, same with the mobile app. When I use these, it only acknowleges that I am listening on another device. Doing this does not make my web player play. I have browsed other support threads and none of their solutions have worked for me. I would really like to get back to listening on the web player ASAP! Thanks!