Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Premium
Country
Canada
Device
Google Pixel 2 XL
Operating System
Android Pie 9.0
My Question or Issue
Hi there, so I would like to report a bug in the newest update to the Google Play store app, essentially the problem is as follows:
Yesterday I was able to turn on my car with my phone in my pocket, have it connect to bluetooth and begin playing music, as well as bringing up the song name, and have active controls. This morning , it would not work in the specific Spotify bluetooth mode whatsoever, just saying "connecting". Setting it to bluetooth device mode, allows me to control the music from spotify, with some disadvantages. Upon checking out the phone side of things, after multiple reboots, re-pairings etc, I noticed that there was an auto update overnight last night.
Confirming my suspicion that the update had somehow messed up the feature, I uninstalled my app, downloaded an older .apk from Nov 13th and tried that. Works like a charm, so somewhere in the newest update, it has messed up something that communicates with the car audio.
TL;DR
last nights update stops the controls from my JVC car audio, as well as metadata from showing up
Thanks for any help you might be able to give on the matter, and hopefully this can get fixed soon
-Nick