Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Premium
Country
Australia (Currently Internationally Roaming)
Device
Samsung Galaxy S9+/Samsung Galaxy Watch
Operating System
Android 8.0.0/Tizen 4.0.0.1
My Question or Issue
Hello Spotify,
I have recently purchased a Samsung Galaxy Watch and have installed Spotify as an application on the device. I currently overseas for work and do not have a Wifi connection, thus am trying to use the Watch in Remote Mode for my Phone rather than Wifi Streaming. However when I go to switch the Mode it is stating that it cannot connect the Watch to Spotify's App on the Phone even though the Bluetooth Connection is strong and working correctly. Any idea what to do?
Solved! Go to Solution.