Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Free
Country
United States
Device
Desktop
Operating System
Windows 10
My Question or Issue
When im listening to music on spotify and then ads play, after the ads i cant play music again. When i click on a song to play it says the selected song will be played after the ads, but there wont be an ad playing and where the picture of whatever ad should be playing there is just the generic "a brief message from our sponsors" phrase set to a blue background. Have closed spotify and restarted, undownloaded and redownloaded it, logged out and back into my account to try and fix but to no avail. Please help!