Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Fire Tablet running Spotify app is being targeted by Amazon on purpose. Causes the app to crash intermittently, causes a song to just stop, the spotify app still active, goes blank... and even ending and starting it up again, it does the same. A full restart of the Fire Tablet is needed.
I work in IT and I looked into the matter further and it seems that the crash is being caused on purpose by Amazon. A packet of code is purposesly crashing the Spotify app on my Fire Tablet (7th Generation).
Spotify, I think you may need to look into this, its an Antitrust law issue FOR SURE!
Amazon obviously want their tablet users to use Amazon Music and not Spotify... but sending a packet of code to purposely crash a competitors music streaming app is EXTREMELY annoying and um very illegal.
NOTE: see image below, this community forum would not even allow me to post the word 'amazon pri..' ...hmm seems there is some really unhealthy competition going on here.
Plan
Free/Premium
Country
Edinburgh, UK
Device
Fire Tablet 8 (7th generation)
Operating System
My Question or Issue
Spotify app will play a song or two then all of a sudden stop, app crashes and the app screen (still active and open) just goes black. I close the app, start up again and play a song, one minute in and it does the same thing.
This happens regularly.