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Plan
Premium
Country
Canada
Device
Honor 8X (JSN-L23)
Operating System
Android Oreo
My Question or Issue
I am unable to access the album tab on either this phone or a Moto G5. When I try to reach it, I'm greeted with the spinning green circle of doom, no matter how long I wait. I can view albums by going to Songs and finding one from an album and pressing "View Album", but can't access albums directly. The albums load on desktop, so I don't think I have an account issue.
Troubleshooting Attempts:
Cleared cache, tried accessing on data and/or wifi, reinstalled 3x
Solved! Go to Solution.