Plan

Premium (family) 

Country

 Germany

Device

Across ALL devices (iPhone 8+, PC, Macbook), but only my account, to a JBL Playlist

Operating System

iOS 12, Windows 10, macOS 10.14 Mojave 

My Question or Issue

Recently my JBL Playlist stopped allowing Spotify Connect connections through, but only from my account on our family plan. This is a phenomenon across all of my devices, from Windows 10 to my Mac laptop to my phone, nothing works. It appears in the list as an available speaker, and as soon as it's tapped/clicked on, it throws me directly back out. My husband, the only other person on the account & the account holder, can still use the speaker fine across all of his devices. I can't tell what changed in this configuration, as the speaker has worked fine for me for 2ish years, except that we semi-recently turned our 2 premium accounts into 1 family one. 

Any help is appreciated, I'm going slowly insane trying to troubleshoot it 🙂