Plan

Premium

Country

 Cyprus

Device

Samsung Galaxy Watch

Operating System

Tizen 4.0.0.1

My Question or Issue

 Hello,

The problem I have is that I downloaded a playlist on my smartwatch so I can listen to it offline while I am at the gym. On the app it shows that it is downloaded (that green icon) but when I try to play a song it won't play or it will play another song and just that song. I won't be able to change  the song because it is like no other songs are available offline (which they are as the have the green downloaded icon on the side).

Any ideas on why this is happening and how I can fix it? It is very frustrating.

I downloaded the playlist  following these steps:

I completetly disconnected it from my phone

Set the app on streaming through wifi 

downloaded the playlist