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Who Me Too'd this topic

Spotify connect not working with echo dot

Plan

premium

Country

Canada

Device

Echo dot will not connect via windows app or samsung galaxy a5 app

Operating System

windows 10

 

My Question or Issue

spotify connect stopped working in the middle of a song.  Tried suggested solutions of reinstalling/updating the app, trying via bluetooth on my phone, resetting my wireless router, resetting the echo dot.  Still will not connect. 

 

The app itself plays fine on desktop/phone, but will not connect wirelessly.

 

Who Me Too'd this topic