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Who Me Too'd this topic

Spotify error - won't open on Firestick

Plan

Premium

Country

USA

Device

Amazon Firestick

My Question or Issue

I have been using Spotify on my firestick for many months without issue.  As of yesterday, I am not able to open Spotify on my Firestick.

 

I have so far done the following: 

1. Attempted to log in with the UN & PW directly on the Firestick

2. Attempted to open by sending to my Firestick from the app on my phone. 

3. Uninstalled and reinstalled the app

4. Checked for updates

5. Factory reset my firestick and reinstalled the app again. 

 

I am still seeing a black screen with the Spotify logo and text that just says "Error" followed by a long string of characters.

Here are 3 of the many many error codes that have shown up on my screen: 

Error da81c6db8836418da2eccbeb36840963

Error cc8657a044a7406c92c8533ca3ac763a

Error 9e6dac01538f451f99cb615c816d15a

 

Please help!  I am paying for premium service, but this doesn't feel very "Premium". 

 

Who Me Too'd this topic