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Plan
Free
Country
USA
Device
Desktop
Operating System
Windows 10
My Question or Issue
The songs that I've liked are not showing up as liked when I play Spotify using the Web Player, but when I check the songs on my phone app, they appear hearted as normal.
Here is my desktop screen (see how the heart icon at the bottom is not filled in, and there is an option in the dropdown menu to "Save to your Liked Songs":And here is my phone screen (the heart icon is filled in):
I have already restarted my computer and browser multiple times, and it hasn't changed anything. Please help me, I am very meticulous about organizing my liked songs, thank you.