Plan

Premium

Country

USA

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) amazon firestick 

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

I recently purchased a new amazon firestick. I used an old version for a few years. 

I went to play spotify and it will get through maybe 1 song before rebooting my entire system. 

It turns off " says no service.. check input" and a second later my entire TV and firestick will reboot and restart. 

I can then go in and log into the spotify App again. And once again it will play 1 song barely and then reboot.

I have cleared cache and cookies. I have uninstalled and reinstalled the spotify app on my firestick and on my galaxy 7 phone. 

I have unplugged every cord and wire. 

Please help me ! I want to be able to play spotify from my TV again! 

My firestick does NOT do this with any other app. Only spotify. 

Please advise!