Plan: Premium

Country: Netherlands

Device

(iPhone SE, Samsung Galaxy S8)

Operating System

(iOS 12.4.1, Android 9)

My Question or Issue

Hi all, since a week or two I'm experiencing weird issues on my iPhone and my Android phone. I think it has something to so with the speech assistents of both platforms.

What happpens is that when the phone is locked and playing music trough my iPhone wired headset the music starts tripping. The songs are randomly paused, skiped to the next or previous song and I have to unlock the phone to start the song again. This happpens when I have the phone in my pocket, and it is constandly doing this. It makes it impossible to use the app during a cycling trip. Sometimes when I fully close the app and restart it the issue stays away for 10 minuits, but there are also times when this doesnt help at all...

I did see a Google Assistant icon pop-up on my Android phone when I connected the headset and the songs where paused/played or skipped. At that moment when I hold my phone you can see that the interface in lockscreen is having issues. The play/pause icon is changing fast and nex/previous is being used also.

I've cleared the cache on my iPhone and Android phone, this didn't help. The issue is max 2 weeks old. I never had any issues.

Hope to hear!