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Who Me Too'd this topic

Alexa voice command to play on Bose SoundTouch doesnt work

Plan

Premium

Country

Canada

Device

Samsung Galaxy S8

Operating System

Windows 10

 

My Question or Issue

I noticed last night when I asked Alexa to play music on my Bose SoundTouch soundbar it defaulted to playing Amazon Music instead of Spotify Premium.  When I specifically asked it to play Spotify it said it couldn't play from Spotify on that device.  I can play Spotify in the Bose SoundTouch app on the speakers, I just can't ask Alexa to do it.  This is a recent issue, was not doing this within the last week or so.

Who Me Too'd this topic