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Who Me Too'd this topic

Alexa playing only radio no matter what command i give her

Plan

Free

Country

Romania

Device

Amazon echo dot gen 3 and Asus Zenfone

My Question or Issue

Until a few days ago Alexa was playing every song i would tell her with no problem but now whenever i issue a command her answer is always the same "[Whatever i said] Radio on Spotify" and then just starts playing a random radio song that has absolutely nothing to do with what i told her.

 

Me: "Alexa, play songs by Christina Perri"

Alexa: "Christina Perri Radio on Spotify" - starts playing random radio song

Another example

Me: "Alexa, play The Rose by LeAnn Rimes"

Alexa: "The Rose Radio by Spotify" -random song

 

Same thing goes for playlists, i named my only playlist "Ruby"

Me:"Alexa, play Ruby playlist"

Alexa:"Ruby Radio from Spotify" - random song

 

So far i tried linking unlinking accounts from spotify and amazon, deleted accounts, made new accounts, tried different phones for the alexa app, nothing worked...

 

Note: Alexa is having this issue on amazon echo dot 3 and my asus zenfone

 

I hope someone can help

 

Who Me Too'd this topic