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Plan
Family Premium
Country
Australia
Device
Echo Plus, Echo Dot, Iphone, Windows 10 PC
Operating System
iOS 10,Windows 10
My Question or Issue
My Alexa devices have started to say "spotify is not supported on this device" whenever I ask alexa to play music from spotify. I can however stream music from the spotify app on my phone or PC to the Echo speakers.
I have a Premium Spotify account.
Steps I have tried already:
- Switching Amazon devices off and on again
- Disabling the Spotify skill, then re-enabling the spotify skill on the amazon apps (Both on iphone and on Desktop PC).
-Removing access to spotify from alexa app in the spotify desktop app and re-enabling access.
I am really stumped on this once, it was working fine a month ago before I went on an overseas holiday. Now that I'm home it isn't working. Spotify region is still set correctly to Australia (my home region)
Please help