Plan

Premium

Country - US

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

I'm having trouble disconnecting my Spotify from Facebook. I would like to do so, but I can't change the email address of my Spotify account.

My original Facebook account was setup under my old University email. I graduated 10 years ago and the email address has been inactive ever since. Unfortunately, even though I've updated my login email in Facebook, the email Spotify has on file is still for the inactive University account and the system won't allow me to change it. Furthermore, I can't remember the password to login to said account, and can't change it because I have no valid email to send the reset link to.

All of the FAQs suggest that I should be able to either change my email through Facebook, or to change it in the Spotify Account settings. Neither solution is working. Please advise.