Plan

Premium

Country

United Kingdom

Device

Samsung S20 Ultra 5G

Operating System

Android 10 / One UI 2.1

My Question or Issue

Spotify keeps disconnecting with my Google devices. I have three Google Audio's connected in a group together and of years I have been connecting to them via the Spotify app and then playing music for hours. As of late it keeps disconnecting at random intervals. Sometimes it will disconnect with the speaker group 5 times within the space of 10 minutes and other times it will only disconnect once and then after I reconnect it, it will be connected until I stop it myself. This did happen on my Samsung S10 about 2 weeks before I changed it for my Samsung S20 Ultra so it's not like the phone is the issue if that makes sense.

I did factory reset all the Google Audio's and that hasn't fixed it.

I did also try and connect to a Google Home in another part of the house and that had the same disconnecting issues.

I have reinstalled the Spotify app on my phone and that didn't fix the issue.

I have asked a few others and they haven't had this issue too?

All the devices, phone and Google devices are fully up to date as well as the Spotify app.

And I did sign out of all devices to make sure no one else on their devices were controlling my Spotify and that didn't work.

The final thing is that I did turn off 'guest mode' and 'let others control your cast media' on all the Google devices in the house and that didn't fix it too. 

I have done quite a number of things to try and fix this but nothing has fixed the issue. If anyone could help etc. it would be greatly appreciated!