Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Plan
Premium
Country
Malaysia
Device
iPhone 7 Plus
Operating System
iOS 13.5.1
My Question or Issue
I am really sad that I am unable to see the new lyrcis feature, and I have even tried logging in my acc on my friend's device - which btw the feature on her acc works perfectly fine. I have also tried the clean restart and log in log out and even uninstalling multiple times. Could it possibly be because I am on a premium family plan subscription? Please help me resolve this matter 😔