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Who Me Too'd this topic

I can’t get my account to link with Alexa/Echo Dot

Plan

Premium

Country: UK

 

Device

Iphone6s plus/ echo dot / alexa

My Question or Issue

I’m trying to link my account with my alexa. I go into the app, clink link put in my details and every time it just says “oops, something went wrong. Please try again” nothing on the help pages has helped. I’ve reinstalled both apps, changed my password. Rebooted the echo. Deactivated the echo completely and then re set it up. I’ve run out of things to try! 

Who Me Too'd this topic