Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

Album art / active song does not update while connected to Galaxy Watch Active 2

 

Plan

Premium

Country

Norway

Device

Samsung Galaxy 9/Galaxy Watch Active 2

Operating System

Android 10 / Tizen

 

My Question or Issue

While connected to Active 2 Watch, both in standalone and remote mode the album/active song screen does not update on phone.

 

Buttons work, slider works(for changing, is not following time), but album image and song name/artist is wrong. Probably stuck at the last song played by the watch.

 

I have tried reconnecting and restarting the app.

Who Me Too'd this topic