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Who Me Too'd this topic

Password reset not working

Apparently I've forgotten my password.

I've tried to reset it via the "Forgot your password?" link several times over the past 2 weeks.

I also opened a case (#00863814) but didn't get any further with that, either.

I've checked my spam, nothing.

I did, however, recieve an email thanking me for taking a 48 hour trial of premium, when I already have a premium subscription, so now I'm just confused.

Any help would be greatly appreciated. - Megan

Who Me Too'd this topic