Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

Recently Played inaccurate and inaccessible

Plan

Premium

Device

Desktop, mobile

Operating System

Windows 10, iOS 12.5.1

Version

1.1.58.820.g2ae50076-a & 8.6.24.1302

 

My Question or Issue

For a while now my Recently Played has been wholly inaccurate - it doesn't synch across devices, songs or albums that I play do not show up, or when they do, the app puts them on top for maybe half a day before it eventually starts tossing them around instead of displaying everything chronologically, and a single I listened to once last month is now shown at the top of the category somehow.

 

Besides that, the entire category has become inaccessible since the latest updates. When I'm on the home page, the category appears but the 'see more' button is completely gone, even though it shows up for other ones like the Based on recent listening for example.

 

These problems have been on both devices, and I've already tried many of the solutions offered on old 'recently played not working/synching' posts, and none have worked. I normally don't mind waiting for an update to fix a bug, but this has been going on for a while now and I'd really like it fixed, this is a paid service after all.

Wheres the button, no one knows.PNG
Who Me Too'd this topic