Plan

Premium

Country

United States

Device

iPhone 11

Operating System

iOS 14.8

My Question or Issue

Spotify crashes ~30-90 seconds after putting app in background or locking screen while app is in foreground. When I open the app again, it’s paused at the start of the song, not at the location in the song during the crash.

I have tried:

logging out and logging back in

uninstalling and reinstalling

updating operating system and then uninstalling/reinstalling

ensuring all permissions for Spotify app are on

ensuring no battery optimization is on

this happens while connected to wifi or not. The app is unusable in this state. Thanks.