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Who Me Too'd this topic

Premium Subscription but not getting premium service

I recently signed up for premium service and was immediately charged €9.99 but I don't have premium service.

I tried on my phone, tablet and laptop and couldn't get the premium service through any method.

I then checked my subscription status and it said free trial even though I have already signed up for and have been charged for premium.

I've tried logging out and back in several times and also tried deleting and re-downloading the app but nothing has changed.

 

Any help greatly appreciated. Thanks.

Who Me Too'd this topic