Plan - Family Plan

Country - US

Device - Android x2, Windows x3

My Question or Issue - Spotify, for the last 3 days, refuses to move on to any song other that "Down Under" by Love Canon!! It is stuck on repeat. We can select and play any other song, but when it's over, back to "Down Under". It seems to be an amusingly cruel joke by someone at Spotify.

We access the same account from 5 different devices - 2 android, 3 windows. We've reinstalled. Logged in and out. Changed playlists. Changed from shuffle to loop to loop 1.

The other individuals on our family plan are not having this problem, only this one account. We can't remove the problem account, because this is the username for the family plan.

Any advice is greatly appreciated.